Under the supervision of the Director of Master of Data Science in Health (MDSH) Program, provide academic, administrative and student support for the MDSH Program. Manage the day-to-day operations of the hybrid degree program and provide a high level of customer service to MDSH students. Provide counseling to prospective students and ongoing counseling to up to 150 students. Advise applicants, students, staff, and faculty regarding University and FSPH policies and guidelines. Assist in the admission process for online applications to the MDSH program and compose letters needed for special actions.
Coordinate financial aid, registration, student petitions, tuition, parking and other student services for enrolled students. Assist with event planning and special projects and perform other duties as assigned.
Work on a self-directed basis. Duties and tasks are performed with minimal supervision and at a high degree of independent decision making.
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Percentage of Time:100
Shift Start:
8:00 am
Shift End:
5:00 pm
Qualifications for Position
21
Records
Qualifications
Required/Preferred
Working knowledge of University graduate student policies and procedures, e.g., University and School admissions regulations, financial aid, degree requirements, faculty advising, etc., and ability to communicate and interpret information to applicants, staff and faculty.
Required
Excellent English verbal and written communication skills to generate effective correspondence and reports.
Required
Demonstrated working knowledge of computer software programs, e.g., MS Word, Excel, Access, Publisher, PowerPoint, etc. Working knowledge of e-mail and online calendar systems.
Required
Strong interpersonal skills to work effectively and create positive working relationships with program faculty, staff and students, as well as campus and off campus departments and organizations.
Required
Demonstrated organizational skills to effectively multi-task; organize events and meetings; coordinate annual course schedules; compile application materials, maintain student files, develop mentoring opportunities, etc.
Required
Ability to implement policies pertaining to master's students.
Required
Demonstrated basic arithmetic skills to prepare reimbursement forms and accurately organize and maintain financial records. Ability to analyze, develop and produce budget spreadsheets.
Required
Resourcefulness in using references to gather needed information to complete projects and meet deadlines.
Required
Ability to establish priorities and work on a self-directed basis. Excellent organizational skills to manage a heavy workload, competing demands, and multiple projects.
Required
Skill in counseling students, staff, and faculty on issues relating to student affairs.
Required
Ability to analyze transcript information and national aptitude test scores to counsel prospective applicants regarding possibility of admission.
Required
Ability to recognize need for consultation and/or to report problems.
Required
Demonstrated experience in working with mid-career professionals, providing the highest level of customer service to a demanding student body.
Required
Knowledge of University online graduate student systems, e.g., SIS, SBAR, CIMS, Jasmine, etc.
Preferred
Ability to interpret student records, e.g., transcripts, degree progress, application materials, etc.
Preferred
Knowledge and coordination of course and faculty evaluation process by students.
Preferred
Demonstrated knowledge of departmental and school wide degree requirements. Knowledge of policies and procedures for advancing students to candidacy.
Preferred
Demonstrated working knowledge of AIS systems, including SIS and RDS to retrieve data and keep track of student applications, enrollment, GPA, etc.
Preferred
Working knowledge of financial aid and procedures and policies and how to access additional information as needed.
Preferred
Working knowledge of Graduate Division Intranet site.
Preferred
Knowledge and understanding of health professions and health care management
Preferred
Additional Posting Information
Bargaining Unit:
99-Policy Covered
Application Deadline:
07-14-2023
External Posting Date:
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