Administrative Assisstant
Job Description – Ensure Alignment to Selected Title
Parts ordering via e commerce.- Dealership & Direct Account B2B Order specialist
Support of the parts workbench +system is the primary function of this role
Parts workbench + is a homegrown system that supports parts information and parts ordering
In this role an individual will be troubleshooting, investigation of system issues, work closely with IT, closely with the business and dealerships. Lots of problem solving, investigating, and working with other teams to solve issues regarding that parts workbench+ system. May also be involved with enhancements of the tool as needed in the future.
Best type of experience would be somebody wo has a B2B ecommerce support background
Story Behind the Need – Business Group & Key Projects
- Business group
- Surrounding team & key projects
- Purpose of this team
- Motivators for this need (i.e.-special projects/general workload support/etc.)
This business group owns all of B2B, ebusiness transaction tools. This person will only support parts workbench+
Typical Day in the Role
- Typical task breakdown and rhythm
- Interaction level with team
- Work environment description
- Chance for flex hours or remote
- Chance for extension later
Day to day in this role-
Monitor emails for customer orders, issues, etc. Support any issues that are holding back order intake. Checking work error reports, dealing with ID issues. Testing in the pre product system to support other functions.
Keep lines of communication open between business and IT as need be.
Compelling Story & Candidate Value Proposition
- What makes this role interesting?
- Competitive market comparison
- Unique selling points
- Value added or experience gained
What makes this role interesting is that this individual will work with CCA ecommerce.
Candidate Requirements
- Degrees or certifications required
- Years of experience required
- Technologies/depth of technologies required
- Any preferred schools/companies
No degree
Looking for someone who is organized, responsive, punctual, detailed and a problem solver.
- Top 3 must-have hard skills
- Level of experience with each
- Stack-ranked by importance
1
Worked collaboratively on a group or team
2
Great response skills
3
Dependable
Job Types: Full-time, Contract
Pay: $25.00 - $32.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Warren, MI 48092: Reliably commute or planning to relocate before starting work (Required)
Experience:
- B2B Ecommerce: 1 year (Preferred)
Work Location: Hybrid remote in Warren, MI 48092
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